Shipping & Returns
Because of our continuously-growing stock and our reliable shipping partners GLS & UPS we make sure that your products are delivered quickly. We will provide you with a track-and-trace number at an appropriate time, so you will be able to track your shipment. Products that we do not have in stock, we will order directly at the manufacturer for you; as soon as your order is complete, it will be shipped to you. If you need certain products from your order before then, please contact us
Shipping Costs & Leadtimes
| Country | Free Shipping | Free Shipping Order Amount | Lead time for Delivery (for in stock parts) | Shipping Cost from (if free shipping is not applied) | Express shipping (see costs in checkout) |
| Austria | ✔ | € 149 | 3-4 Days | € 8,95 | ✔ 1-2 day |
| Belgium | ✔ | € 99 | 1-2 Days | € 7,95 | ✔ 1 day |
| Bulgaria | ✔ | € 249 | 5-6 Days | € 11,95 | ✔ 1-2 days |
| Croatia | ✔ | € 249 | 4-5 Days | € 11,95 | ✔ 1-2 days |
| Czech Republic | ✔ | € 149 | 3-4 Days | € 9,95 | ✔ 1-2 days |
| Denmark | ✔ | € 149 | 2-3 Days | € 8,95 | ✔ 1 day |
| England | ✔ | € 149 | 2-3 Days | € 9,95 | ✔ 1 day |
| Estonia | ✔ | € 249 | 5-7 Days | € 11,95 | ✔ 1-2 days |
| Finland | ✔ | € 249 | 4-5 Days | € 14,95 | ✔ 1-2 days |
| France | ✔ | € 199 | 2-3 Days | € 10,95 | ✔ 1 day |
| Germany | ✔ | € 99 | 1-3 Days | € 7,95 | ✔ 1 day |
| Greece | ✔ | € 399 | 4-5 Days | € 18,95 | ✔ 1-2 days |
| Hungary | ✔ | € 199 | 3-4 Days | € 11,95 | ✔ 1-2 days |
| Ireland | ✔ | € 249 | 3-4 Days | € 16,95 | ✔ 1-2 days |
| Italy | ✔ | € 199 | 3-4 Days | € 11,95 | ✔ 1-2 days |
| Latvia | ✔ | € 199 | 5-7 Days | € 11,95 | ✔ 1-2 days |
| Lithuania | ✔ | € 199 | 4-5 Days | € 10,95 | ✔ 1-2 days |
| Luxembourg | ✔ | € 149 | 2-3 Days | € 8,95 | ✔ 1 day |
| Malta | ✔ | € 399 | 4-5 Days | € 18,95 | ✔ 1-2 days |
| Monaco | ✔ | € 199 | 4-5 Days | € 10,95 | ✔ 1-2 days |
| Netherlands | ✔ | € 99 | 1-2 Days | € 6,95 | ✔ 1 day |
| Norway | ✔ | € 399 | 2-5 Days | € 24,95 | ✔ 1-2 days |
| Poland | ✔ | € 149 | 3-4 Days | € 8,95 | ✔ 1-2 days |
| Portugal | ✔ | € 249 | 3-4 Days | € 11,95 | ✔ 1-2 days |
| Romania | ✔ | € 249 | 5-7 Days | € 13,95 | ✔ 1-2 days |
| Slovakia | ✔ | € 199 | 3-4 Days | € 11,95 | ✔ 1-2 days |
| Slovenia | ✔ | € 199 | 3-4 Days | € 11,95 | ✔ 1-2 days |
| Spain | ✔ | € 249 | 3-4 Days | € 13,95 | ✔ 1-2 days |
| Sweden | ✔ | € 249 | 3-4 Days | € 13,95 | ✔ 1-2 days |
| Switzerland | ✔ | € 199 | 2-5 Days | € 10,95 | ✔ 1-2 days |
Your country not listed on our list?
However our main market is within the European Union, we can ship our parts worldwide. Please request a shipping quote here.
Returns
Cancellation
Cancelling an order is, as long as it hasn’t been shipped, free of charge.
Returns/ Withdrawal period:
You have a withdrawal period of 14 days without having to state a reason, to return the product, starting on the Day of delivery.
Exceptions hereto are:
- Electrical parts of which the packaging has been opened
- Articles specially ordered or prepared for you and hence alien to our assortment
- All parts that have been assembled or used
- Damaged or incomplete parts
The product can only be returned unused and in the original, undamaged packaging. For more information see article 6, 7 & 8 of our General Terms and Conditions. Already received articles need to be returned to the return address below. Gooze will refund the entire purchase amount. Note: We do not offer refunds for Express shipping and remote area surcharges. Before returning parts please use our Return Form.
Return address:
Gooze
Spoorlaan 6B
8071BP Nunspeet
The Netherlands
T: + 31(0)85 0471586
Notes:
Return shipments are sent at your own risk. We suggest you send your return using a reliable international carrier that offers tracking (such as DHL or UPS). It is strongly recommended that you insure the package, as you will be responsible for ensuring that all items arrive in their original condition as it was shipped. Place the product in the original box with all manuals and accessories, to ensure that it arrives in the same condition it was in when you received it. We are not responsible for products that are damaged due to poor packaging or lost shipments. We must receive all original products in order to process your return. Refunds will not be available if the returned products have been damaged in any way before arriving.